Data Security Policy
Last updated: October 2025
Our Commitment to Security
At Hamedia Agency, we take the security of your data seriously. We implement comprehensive security measures to protect your personal and business information from unauthorized access, disclosure, alteration, and destruction.
Technical Security Measures
Encryption
All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols (HTTPS).
Secure Storage
Data at rest is encrypted and stored on secure servers with restricted access controls.
Firewalls & Intrusion Detection
We employ advanced firewalls and intrusion detection systems to monitor and prevent unauthorized access.
Regular Security Audits
We conduct regular security assessments and vulnerability scans to identify and address potential risks.
Access Controls
We implement strict access controls to ensure that only authorized personnel can access sensitive data:
- Role-based access control (RBAC) limiting data access based on job function
- Multi-factor authentication (MFA) for all administrative accounts
- Regular access reviews and revocation of unnecessary permissions
- Secure password policies and management
- Employee background checks and security training
Infrastructure Security
Our infrastructure is designed with security in mind:
- Redundant systems and regular backups to prevent data loss
- Secure data centers with physical security measures
- Network segmentation to isolate sensitive systems
- Automated patch management and system updates
- Disaster recovery and business continuity plans
Incident Response
In the event of a security incident:
- We have a dedicated incident response team ready to act immediately
- We will investigate and contain the incident promptly
- Affected parties will be notified in accordance with applicable laws
- We will take corrective actions to prevent future incidents
- All incidents are documented and reviewed for continuous improvement
Third-Party Security
We carefully vet all third-party service providers and require them to maintain appropriate security measures. All vendors must sign data processing agreements and comply with our security standards.
Employee Training
All employees receive regular security awareness training covering topics such as phishing prevention, password security, data handling procedures, and incident reporting.
Reporting Security Concerns
If you discover a security vulnerability or have concerns about our security practices, please contact us immediately: