About Hamedia Agency
AI-powered outsourcing that feels like an in-house team.
Hamedia Agency is a US-led outsourcing and digital operations partner built to help businesses scale with confidence. We combine specialist talent with production-grade AI to streamline workflows, improve quality, and reduce time-to-value.
Our Story
Hamedia started with a simple belief: businesses shouldn't have to struggle with the tasks that keep them from growing. Over the years, we've built a team that thrives on supporting companies behind the scenes—handling the day-to-day work so our clients can focus on what they do best.
What makes us different is how we approach outsourcing. For us, it's not just about filling a role—it's about becoming an extension of your team. We make sure the people we place and the systems we run fit seamlessly into your workflow, and we stay committed to delivering results you can actually measure.
Now, we've taken that promise even further. By combining the skill and dedication of our people with the speed and intelligence of GrowthPilot AI™, we've built a smarter way to manage operational support. Whether it's call answering, compliance reporting, dispatch, customer service, or back-office admin, every process is now backed by AI that makes it faster, more accurate, and more reliable.
Empowering Businesses Through Intelligent Innovation
Our mission is to empower businesses of all sizes with world-class talent and intelligent systems that streamline operations, accelerate growth, and build long-term success. We make outsourcing smarter by fusing human expertise with AI innovation.
World-class talent meets cutting-edge AI
Streamlined operations for accelerated growth
Long-term success through innovation
Leading the Future of AI-Powered Outsourcing
We envision a world where businesses thrive without the weight of non-core tasks slowing them down. By combining human expertise with the power of AI, we strive to set a new standard for outsourcing—one defined by innovation, transparency, and results. Our goal is to become the global leader in AI-powered outsourcing — transforming industries so businesses scale more seamlessly, talent flourishes globally, and intelligent systems amplify human potential.
Global leader in AI-powered outsourcing
Seamless scaling for businesses worldwide
Amplifying human potential with intelligent systems
Key Moments in Our Growth Story
Founded
Hamedia Agency was established with a vision to revolutionize outsourcing
Global Expansion
Expanded operations across multiple continents serving diverse industries
AI Integration
Early leader in integrating AI technologies across all service offerings
500+ Clients
Achieved milestone of serving over 500 businesses worldwide
Our Core Principles
These principles guide everything we do and define how we partner with our clients.
Human + AI Partnership
Real people making decisions, with AI boosting their efficiency.
Industry-Focused Solutions
From security to healthcare, e-commerce to finance, we tailor support for your world.
Transparency & Trust
Clear communication, audit-ready reporting, and results you can measure.
Commitment to Growth
Your success is the reason we exist, and we treat it that way.
"When I started Hamedia, my goal was simple: help businesses grow by taking care of the work that slows them down. Today, with the power of AI added to our people, I believe we can deliver more than just support—we can deliver transformation. My promise is that we'll treat your business with the same care and urgency as if it were our own."
Hamedia Agency Founder
CEO & Founder
What Makes Hamedia Different
We're not just a service provider – we're your strategic partner in growth, powered by cutting-edge AI and driven by human expertise.
Join 500+ companies using Hamedia to scale smarter
Get a custom proposal tailored to your specific needs and goals.
Seamless Operations Around the Clock
Headquarters
Hamedia Agency
18001 Sky Park Circle, Suite J
Irvine, CA 92614, United States
Phone: +1 949-531-7272
Email: info@hamediaagency.com
24/7 Coverage
Strategic delivery centers across time zones ensure round-the-clock support and seamless handoffs.
Quality Assurance
Dedicated QA teams, AI-powered monitoring, and rigorous testing protocols maintain consistent excellence.
Expert Training
Continuous training programs, industry certifications, and quarterly playbook updates keep our team sharp.
Business Continuity
Redundant systems, backup teams, and disaster recovery plans ensure uninterrupted service delivery.
Values That Drive Real Results
Our core values aren't just words on a wall—they translate directly into measurable benefits for your business.
Innovation with Accountability
We apply AI to real work—routing tasks, summarizing data, and catching errors—so output is faster and more consistent.
Your Benefit:
Shorter cycles, lower cost per deliverable
Collaboration First
We embed into your tools and rituals, not the other way around.
Your Benefit:
Easy adoption, lower change management risk
Excellence Through Process
Clear SLAs, SOPs, QA rubrics, and visible metrics.
Your Benefit:
Predictable quality and throughput
Relentless Learning
Playbooks improve every quarter.
Your Benefit:
Compound gains without constant reinvention
Trusted by Industry Leaders, Certified for Excellence
Recent Success Stories
E-Commerce
Reduced customer support response time by 65% using AI-powered chatbots and virtual assistants
Healthcare
Processed 10,000+ patient records monthly with 99.8% accuracy through AI-enhanced data entry
Real Estate
Generated 300+ qualified leads per month through targeted telemarketing and social media campaigns
Security & Compliance Certifications
SOC 2 Type II
Enterprise-grade security standards
GDPR Compliant
Full EU data protection compliance
HIPAA Ready
Healthcare data security protocols
ISO 27001
Information security management
Handpicked Teams.
AI-Enhanced Performance.
Global Talent.
Our hybrid teams of human experts and AI tools ensure every project is executed efficiently and effectively. With AI-driven insights and advanced monitoring, your team is empowered to make data-backed decisions in real time.
Human Experts
Skilled professionals with deep industry knowledge
AI Enhancement
Advanced AI tools for automation and insights
Data-Driven Decisions
Real-time analytics and performance monitoring
Quality Assurance
Continuous optimization and quality control
The Minds Behind
Hamedia's Success
Our diverse team of experts brings together decades of experience in AI, technology, operations, and creative services to deliver exceptional results for our clients.
Leadership Team
Ahmad
Business Development Manager
Strategic leader driving business growth and fostering key partnerships worldwide
Nick
Onboarding & Ops Manager
Operations expert ensuring seamless client onboarding and operational excellence
Homeyra
Office Manager
Dedicated professional managing office operations and administrative excellence
Hassina
Chief Financial Officer
Financial strategist ensuring fiscal health and sustainable growth
Hila
Digital Content Producer
Creative producer crafting compelling digital content that engages and converts
Michael
Head of the Country
Visionary leader overseeing national operations and strategic market expansion
John
Operations Support Manager
Operations specialist providing critical support and process optimization
Noriam
Creative Design Manager
Innovative designer leading creative vision and brand storytelling initiatives
Our Culture & Values
The principles that guide everything we do and how we serve our clients
Innovation First
We embrace cutting-edge AI technology to deliver solutions ahead of the curve
Collaborative Spirit
Teamwork and open communication drive our success and client outcomes
Results Driven
We measure our success by the tangible results we deliver for our clients
Continuous Learning
We invest in our team's growth and stay ahead of industry trends
Specialized Teams Driving Excellence
Our functional squads bring deep expertise and proven methodologies to every engagement.
RFP & Bid Response Desk
Led by Ahmad
8+ years with Hamedia
Compliance mapping, requirement extraction, proposal assembly, and submission support.
Core Capabilities:
- Comprehensive RFP analysis and response strategy development
- Technical writing and proposal narrative development
- Competitive intelligence and positioning analysis
- Compliance review and quality assurance
- AI-powered content optimization and win probability scoring
Recent Wins:
24-hour turnarounds, multi-year contract awards
Operations Support
Led by Nick
7+ years with Hamedia
SOP creation, dispatch/admin coverage, QA, reporting, and vendor coordination.
Core Capabilities:
- Client onboarding and workflow integration (7-14 day timeline)
- Process mapping, documentation, and SOP development
- Quality assurance and performance monitoring
- Resource allocation and capacity planning
- AI-driven efficiency optimization and predictive analytics
Recent Wins:
Improved SLA attainment and first-contact resolution
Sales Development
Led by Michael
10+ years with Hamedia
Research, multi-step outreach, appointment setting, and pipeline reporting.
Core Capabilities:
- Outbound prospecting and lead generation campaigns
- Sales funnel optimization and conversion rate improvement
- Account-based marketing and enterprise sales strategies
- CRM management and sales pipeline tracking
- AI-powered lead scoring and personalized outreach automation
Recent Wins:
Reply rates 2–4× above legacy templates
SEO & Content
Led by Noriam
6+ years with Hamedia
Topic strategy, briefs, drafts, on-page fixes, and internal linking.
Core Capabilities:
- Technical SEO audits and website optimization
- Keyword research and content strategy development
- Link building and off-page SEO campaigns
- Local SEO and Google Business Profile optimization
- AI-powered content optimization and SERP analysis
Recent Wins:
Faster indexing and durable traffic growth
Creative & Web
Led by Creative Team
5+ years with Hamedia
Branding, landing pages, video editing, and rapid iterations.
Core Capabilities:
- Brand identity design and visual strategy
- Landing page design and conversion optimization
- Video production and editing for marketing campaigns
- Rapid prototyping and iterative design processes
- AI-assisted design generation and asset creation
Recent Wins:
Increased conversion rate and lower CPA
Got Questions? We Have Answers
Still have questions?
Ready to Experience the Hamedia Difference?
Join 500+ businesses worldwide that trust Hamedia Agency for their outsourcing needs.Let's discuss how our AI-powered solutions can transform your business.